Support
Need a hand with AI Room Decor — on the web or inside the AI Room Decor Canva app? We’re here to help.
Email us
The fastest way to reach a human. Send us a message and we’ll get back to you.
support@virtualminds.appWe typically reply within 1–2 business days. To help us resolve your issue faster, include your account email and—if it’s about a specific design—a short description of what you were doing.
Help Center & FAQs
Answers to common questions about uploads, styles, credits, and billing.
Canva app help
Trouble linking your account or using shared credits inside Canva? Reach out and we’ll sort it out.
AI Room Decor for Canva
How do I connect my account?
The first time you redecorate a photo in the Canva app, you’ll be asked to sign in to (or create) your AI Room Decor account. Signing in links your Canva profile to your account so your credits work in both places. You only need to do this once.
Are my credits shared between Canva and the web app?
Yes. Once your accounts are linked, generations from the Canva app draw from the same token balance as the web app, so your credits are always in sync.
I keep getting asked to sign in / it won’t link.
Make sure you complete the sign-in in the browser tab that opens, then return to Canva and try again. If it still doesn’t link, email us at support@virtualminds.app with the email address you signed in with and we’ll fix it.